Privacy Policy

Effective Date: 06 June 2026

Welcome to phmeters.in, operated by UMA Industries. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a quotation, place an order, or contact us through phone, email, WhatsApp, website forms, or other communication channels.

By using https://phmeters.in/, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and business information when you contact us or submit an enquiry through our website.

This information may include:

• Name
• Company name
• Mobile number
• Email address
• Business address or delivery address
• GST number, if provided
• Product enquiry details
• Messages or other information submitted voluntarily by you

We may also collect basic technical information automatically when you visit our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Website usage and analytics data
• Referring website or search engine

2. Products and Services Covered

This Privacy Policy applies to enquiries, orders, support requests, and communication related to products and services offered through phmeters.in, including:

• pH Meters
• Online pH Meters
• Industrial pH Meters
• pH Controllers
• pH Electrodes and Sensors
• TDS Meters
• Conductivity Meters
• ORP Meters
• Water quality instruments
• Industrial instrumentation and related products

3. How We Use Your Information

UMA Industries may use your information for the following purposes:

• To respond to your product enquiries
• To provide quotations, technical details, and product recommendations
• To process orders, invoices, dispatches, and service requests
• To communicate regarding pH meters, pH controllers, TDS meters, conductivity meters, ORP meters, sensors, electrodes, and related products
• To provide after-sales support and technical assistance
• To improve our website, products, and customer service
• To maintain business, tax, accounting, and legal records
• To prevent misuse, fraud, spam, or unauthorized activity
• To comply with legal, regulatory, or government requirements

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary, including:

• With our internal sales, service, dispatch, or support team
• With courier, logistics, payment, or service partners
• With website hosting, analytics, or IT service providers
• With legal, tax, or compliance professionals, if required
• When required by law, regulation, legal process, or government authority
• To protect our business, website, legal rights, customers, or property

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor behavior.

Cookies may help us:

• Improve website performance
• Analyze page visits and user activity
• Remember user preferences
• Understand which products or pages are useful to visitors
• Support marketing or remarketing activities, if enabled

You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. Google Analytics and Third-Party Tools

We may use third-party tools such as Google Analytics, Google Search Console, advertising platforms, or similar services to understand website traffic, search performance, and visitor behavior.

These third-party tools may collect information according to their own privacy policies. UMA Industries is not responsible for the privacy practices of third-party websites, tools, or services.

7. Data Security

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. Therefore, while we try to protect your information, we cannot guarantee absolute security.

8. Data Retention

We may retain your information for as long as necessary for business, legal, tax, accounting, and customer support purposes.

We may retain information to:

• Respond to enquiries
• Provide products and services
• Maintain invoices and accounting records
• Comply with legal obligations
• Resolve disputes
• Enforce business agreements

When your information is no longer required, we may delete, anonymize, or securely store it according to business and legal requirements.

9. Your Rights

Depending on applicable law, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Withdrawal of consent for marketing communication
• Restriction on certain uses of your information

To make a request, please contact us using the contact details provided below.

10. Marketing Communication

If you provide your contact details, we may contact you regarding our products, services, offers, quotations, technical support, order updates, or business communication.

You may opt out of marketing communication at any time by contacting us.

11. External Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, security, or practices of third-party websites.

We recommend reviewing the privacy policy of every external website you visit.

12. Children’s Privacy

Our website and services are mainly intended for industrial, laboratory, commercial, and business users. We do not knowingly collect personal information from children.

If we become aware that children’s information has been collected without proper consent, we will take reasonable steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

You are advised to review this Privacy Policy periodically.

14. Contact Us